Shipping
ITALY DELIVERY
In Italy shipping is free with a minimum spend of Euro 99.
With a lower purchase, shipping costs Euro 5.
Orders received before 1pm Monday to Friday will generally be shipped the same day with a 48 hour dispatch period and will be delivered in an estimated 3-5 working days. Orders received at the weekends will usually be shipped on a Monday with the exception of a Bank Holiday weekend when Tuesday dispatch will apply.
If this is not possible for example an error has taken place when you have tried to pay, or an item is out of stock, you will be notified via email or a phone call.
EUROPE & WORLDWIDE DELIVERY
We currently ship items to a variety of countries within the EU at a rate of Euro 15, in Swiss at a rate of Euro 30, in UK at a rate of Euro 35 and the rest of the world at a rate of Euro 40. With countries outside of the EU parcels will usually be delivered within 7-10 working days, but on the odd occasion parcels can be held in customs and this can cause some delays. We are not responsible for any imports charges that may be payable by the recipient of the parcel, unfortunately we have no control over these charges. Please note that there may me additional charges on large Worldwide orders which can be seen at the checkout stage.
All orders placed before 13.00 (GMT) will be dispatched the same day with orders placed after this being dispatched the following day. All orders are fully tracked with DHL or UPS Contactless on Demand delivery.
When will you be charged?
Your card will be debited as soon as you place the order. Should for any reason we are unable to supply any item we will first call to see whether or not you would like an alternative or offer a full refund to your debit/credit card.
Delivery Address
Your delivery address must be the same as on the credit card statement for the first order. Once this address is verified an alternative delivery address may be added i.e. place of work.
Our shipping partners are:
It is possible to buy online on our site and collect the purchase in the store by choosing the appropriate option in the cart. We invite the customer to come to the shop after 24 hours from the order placed and with a valid identity document of the person who placed the order.